A Lifetime of Service

When you purchase an engagement ring, you become a valued member of the Tiffany family. We pride ourselves on providing continuous premium service, including care and repair, complimentary ring polishing and a full lifetime warranty.

Tiffany Diamond Certificate and Lifetime Warranty

We are the only global luxury jeweller to guarantee the quality of our engagement diamonds through our Tiffany Diamond Certificate, issued by Tiffany & Co. to certify the authenticity and integrity of serialised Tiffany diamonds. 

Tiffany Diamond Certificate and Lifetime Warranty
Ring Upgrade Program

Ring Upgrade Program

Whether it’s your fifth anniversary or your first, our Ring Upgrade Program offers the opportunity to upgrade your Tiffany engagement ring. Upon review, you will receive a credit up to the original purchase price, which can be used toward the purchase of a new Tiffany engagement ring. 

Cleaning

This complimentary service is offered over the lifetime of your ring and not only ensures that your diamonds or gemstones are cleaned, it also includes routinely checking (every six months) that the stones are secure in their settings. With proper care, your Tiffany diamond ring will retain its beauty and character for many generations to come. Contact us or bring your ring to one of our stores for cleaning.

Cleaning

Repairs

We ensure that our craftsmanship is to the highest standards and repair all items made by Tiffany & Co. You may either bring your item to the Tiffany store near you or send in your item by mail. If you choose to send your item by mail, please follow the instructions listed below.

 

1. Download our Repair Form or email: CustomerServiceAT@Tiffany.com.

2. Print form and complete all information.
3. Enclose form with item to be repaired.
4. Send item and form via an insured shipping method to:

 

TCO Client Care

Tiffany & Co. Österreich

Kohlmarkt 8-10

A – 1010 Wien 

 

After we make an assessment, we will send you a free estimate.